Terms of service

Terms of Service – Granny Herbs Hair Oil

Welcome to Granny Herbs. By accessing or using our website and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully.

1. General Information

These Terms of Service govern your use of our website, products, and services. By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Services

Granny Herbs Hair Oil is a cosmetic and personal care product intended for external use only.

We strive to provide accurate product descriptions, images, and information; however:

  • Actual packaging may vary slightly

  • Results may differ from person to person

  • We do not guarantee identical results for every user

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Pricing & Payments

All prices listed on the website are in PKR (Pakistani Rupees) unless stated otherwise.

We reserve the right to:

  • Change product prices without notice

  • Modify or discontinue products at any time

  • Refuse or cancel orders in suspicious or fraudulent cases

Accepted payment methods may include:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa / JazzCash

  • Debit/Credit Cards (if available)

4. Orders & Shipping

Once an order is placed, you will receive an order confirmation.

Delivery timelines may vary depending on:

  • Location

  • Courier service availability

  • Weather or unforeseen delays

Granny Herbs is not responsible for courier delays once the parcel has been dispatched.

5. Returns & Refunds

Please review our Return & Refund Policy for complete details regarding:

  • Eligible returns

  • Refund conditions

  • Damaged or incorrect orders

By placing an order, you agree to the terms of our refund policy.

6. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to damage or hack the website

  • Submit false information or fake orders

  • Copy or misuse website content, branding, or images without permission

7. Intellectual Property

All content on this website including:

  • Logos

  • Product images

  • Text

  • Graphics

  • Branding

is the property of Granny Herbs and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Granny Herbs shall not be held liable for:

  • Individual allergic reactions

  • Misuse of products

  • Indirect or incidental damages

  • Delays caused by third-party courier services

Users are advised to perform a patch test before regular use.

9. Privacy

Any personal information submitted through the website is handled according to our Privacy Policy.

We do not sell customer information to third parties.

 

10. Contact Information

For any questions regarding these Terms of Service, please contact us through:

Website: Granny Herbs Official Website

Thank you for using Granny Herbs Hair Oil.